I have WD Elements 1TB external drive, it has a USB 3.0 Supported cable. Then right-click on the unallocated space on your external hard drive and create a new volume on it. Good day, I got a brand new 4TB WD my passport external hard drives, to my greatest surprise when i got home from work i plugged it to the Samsung TV and it didn’t read the drive. Tried it on numerous computers. I have a WD 4TB Elements Portable External Hard Drive, USB 3.0 with the same problem. When you shuck, or remove, the internal disk from a Western Digital Easystore external drive, you'll find either a red label or a white label internal disk. the device is also not visible on computer management -> storage and also not show in … About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. You can follow the question or vote as helpful, but you cannot reply to this thread. Somebody try to fix it and he is open the 2 disks inside it and take them back again but still not working!!! The device says ‘No media connected’. I've only had it for 13 months and the other day it just stopped working. 1. This thread is locked. I've done everything I can think of, … I connect my WD Elements 1042 portable hard drive to my PC running Windows 10. Behavior: - With USB cable connected External hard drive to computer. Whenever I plug it in my USB 2.0 port, it works fine but in USB 3.0 port, constant white led is there and doesn't blink. If the drive is formatted for your computer system, it should show up in My Computer with a drive letter. Gents, I have a 1TB element portable, Its fall down to the ground and stopped working!!! The drive should then power on (you shouldn't need to use the power switch), if your computer is on, Windows should detect and install the native Windows drivers for your drive. The power light is on, but the drive does not appear on Disk Management or when I type the drive letter at the command prompt. - Safely remove hardware and eject media is not … The device manager shows it as not connected and doesn't appear in Disk Management either. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. Step 1. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. Method 6. However, the hard drive does not appear in the files menu and I cannot access it. Step 4. I have Gigabyte B450M-DS3H motherboard and it's brand new. It worked fine until a couple days ago, when it just suddenly stopped working, with no warning whatsoever. Today, we're going to fix the 3.3V pin problem that can prevent your Western Digital white label drives from working in some computers. I had bought a WD elements 2 tb external hard drive for my xbox one and used it for a while but now i want to use it for my pc but it wont show up so i can reformat it, i have already tried to ask support and they were of no help so how to i get my hard drive to work on my desktop pc now? WD Elements 1 TB external hard drive is not showing up on Lenovo IdeaPad 320-15IKB - windows 10. Step 3. I heard that if the disks removed and back to the hard drive it will not working again… is it true??? Click "Device Manager" then expand "Disk drives". For a quick introduction to hard drive anatomy have a look at our article here. I heard soft period click during spinning though. I have this WD elements external hard drive. The computer sees the hard drive because it appears in devices. 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