It doesn’t seem to matter what temperature the scale is or anything else. With aria each account is password protected so you can control how much and what data to share This item is compatible with 802.11b wifi WPA-PSK [TKIP] No numbers displayed at all on two separate mornings earlier this week.. The Aria may not support channels beyond 11. If you have multiple Bluetooth products like speakers or headsets paired to your phone along with your Fitbit device, you may have trouble using more than one at the same time. Thanks for sharing your experience with the Fitbit Aria scale, Ann! If you’ve got an aging router then maybe it is a good opportunity to upgrade to get some faster speeds rolled out particularly if it has slower wireless capabilities built in. It would accept my info from the software. Your mileage may vary! – Took the scale back to Best Buy and got it exchanged with a new one. Force quit the Fitbit app, then reopen it. Of course, using a scale on carpet won’t give a proper measurement but I wanted to see if the behaviour of the scale would change. No err on my scale. WPA2-PSK [AES] SELECTED The Bluetooth setting on your iPhone or iPad is turned on. Name (SSID): Netgear 19 Taking mine back to Best Buy, I was going to exchange, but after reading this thread I’m not spending my hard earned money on this obviously crappy product. We are still having the same error message. No fix, repair, or replacement. – Answer their questions, perform their troubleshooting Get a more complete picture of your health with Fitbit Aria Air, an easy-to-use smart scale that displays your weight and syncs it to the Fitbit app where you can view BMI, track trends over time and more. Unless this can be reliably solved, I’ll be returning this unit to Amazon within the next few days. Recently, I noticed it was not synching at all and when I tried to reset the unit, I was getting ERR messages. 802.11b technology is at least 14 years old, which is ancient in computer technology terms. Have tried everything above. ERR again…. Your phone doesn't have a syncing issue listed in. I tried holding it as much as 30 seconds and still nothing. So something changed, and I can’t for the life of me figure out what. Tried doing the setup again but keep getting a wifi error… tried using my iPhone to do the setup, tried the computer website method, and tried the software download method… nothing works. I am now connected. Either fix the damn thing, or stop selling it. Hi guys! I am so frustrated with my fitbit scale. Tonight when I get home I am going to change the batteries and take the scale downstairs to the WIFI access point and attempt to pair it again. I rebooted my PC and that did not help. WiFi setup was completely successfully. The same thing is happening with me. I think the Aria was a great idea but poorly executed. Thank you! I belive you are mistaken, the Fitbit Aria will only connect to an 802.11b wireless network (not 802.11g or 802.11n). If so, the Fitbit Aria scale won’t connect to it as it will only connect to 802.11b or 802.11g networks. Now I can’t get it to connect anymore. Just don’t let the scale get too cold and it should work fine (however much of an inconvenience it may be in the long run). If you hold in that button in the hole it should reset and hopefully clear the error. Your phone or tablet isn't managing other Bluetooth connections. I contacted Fitbit and they sent me another one. Just would go through the setup, say it was linking my scale to my fitbit software and then it would say the setup didn’t complete and gave me the “try again” screen. I am still amazed by this design flaw but I am glad to hear that warming up your scale worked . What should I know about using the Fitbit app on my Android phone? But I think I will take it back. Unable to set up. I have gone through the setup now about a dozen times with the same result. The Fitbit app is allowed to run in the background on your phone. I live in Brazil and have the same problems with the scale. No response yet, but it’s only been an hour. I have the same error message; just purchased and taken out of the box. Try to connect through Iphone 5 and get the WIFI ERR issue. Dontcha hate gettting in back-and-forth emails for days where they just tell you to do the same thing that the website says, and which you’ve already tried, probably multiple times? Does not change even after an hour without batteries. 18 I have the Aria scale too. Your email address will not be published. Fitbit, you should be ashamed to sell this scale with such an incomprehensibly high failure rate. Had the same issue (err), contacted fitbit support, had been told that my scale is defective (though it worked for like 3 month), got the new one and … have the same problem, sucks! And my friend brought from US to Brazil, where is no official support. I’m really frustrated. This scale is as useless as a turd in a punchbowl. After 5 month working great got SENSING…THINKING..ERR” , sent email to Fitbit support yesterday, got answer today . Worked fine for 3 weeks, now it won’t even show my weight when I step on .. just the SENSING THINKING ERR sequence. I bought the white scale last fall and it worked flawlessly for several months. How do I reconnect my Fitbit scale to my wireless network? Fitbit Aria Wi Fi Smart ScaleThis stylish black Fitbit Aria Wi-Fi Smart Scale measures weight, percentage body fat and BMI. Not happy! The scales are rated for usage between 5C (75% humidity) to 35C (45% humidity) but I would guess that your AC is keeping the temperature well within this range which might leave the relative humidity as a potential issue. I don’t know how to solve it, but I live in Mexico and here we don’t have any cold weather…. I tried removing the batteries for thirty seconds and putting them back in but the problem persisted. They concluded I had a defective scale and I exchanged it for a new one. I had it on a tile floor in the bathroom and we live in a warm, humid country. What a piece of rubbish. I then reset the scales (by inserting a pin in the tiny hole on the underside of the scale), rejoined the Wi-Fi network and tried again but problem persisted. Would love to use it. Aria can’t connect to my wi-fi network and I’ve followed the instructions to the “T”, over and over. – Contact FitBit support Fitbit Scale Wifi Err; Widgetwerks 33,889 views 4:03 Review of the WiFi Bathroom that true? Contacting support now. I have ordered 2 scales from Amazon in the past month and BOTH of them only say ERR after thinking. If your device doesn't sync, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. To check, tap. Your iPhone or iPad isn't managing other Bluetooth connections. Just the Sensing, Thinking, Err sequence. Remove the batteries from your scale for 10 seconds, then reinsert them to restart your scale. I’m wondering if the black scales are really just all sold out or if there was a problem with them. Anyway, the morning after the first incident, I went into the bathroom and the same problem occurred (sensing, thinking, error) and neither my wife or I could use it. Not my first disappointment with Fitbit (not having any stock of replacement bands) but its still the best device for what it does right now. I’m returning it and purchasing a Withings. I am able to see the device registered when I log into my account on the web, so that would indicate the scale had no problem connecting to my Apple WiFi base station. If other devices are also unable to connect to your Wi-Fi network, restart your router. what Fitbit has to say about it. Same problem here. I received a FitBit Aria as a gift and it had the ERR issue straght out of the box. The setup says you can then change that to whoever is registered but it doesn’t record body fat for a guest and doesn’t record the weight to your dashboard. It said wifi setup successful. If no rectification is received I may upgrade router and see if that helps and if not they are going back! After installing from my iPhone, it worked perfectly. If you've recently changed your network settings, see How do I reconnect my Fitbit scale to my wireless network? I then physically went back to each device and verified its MAC address and added each one back to the MAC filter list. Are you attempting to join it to and 802.11n only network on 2.4GHz? I deleted the issued IP address (this should cause the scale to ask for another one) and it didn’t. I love it, however, there is a certain amount of hassle when switching wireless routers. It was syncing happily for the first few days while we were away (according to the web interface) and then it just stopped. I just put my scales on the radiator for 15 mins and job done! Not exactly great when scales would normally be kept on a cold possibly tiled bathroom floor though! I certainly hope that Fitbit isn’t using this as a “public beta” and expecting early adopters of the product to cover the costs of testing. I keep getting the ERR message. I am gonna try putting it outside for an hour or so and try it again.. If nothing helps after warming up the scale, I guess I’ll return, but would like to solve the problem as it is a cool scale and would be great to use all the fuctions along with my fitbit ultra. It just stays in “step off” mode until I jiggle it a bit, then it says starts thinking and throws out a weight close to mine but a pound or two off. ; Tap Next and follow the on-screen instructions to reconnect your scale to your network. If your Fitbit scale still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync. Same issue here , i opened the box set it up and ERR I resort to using rice when I am trying to prevent water damage to other gadgets like laptops after unfortunate accidents. I will try warming up the scale in another room and see if its temp related? Was anyone able to fix this problem? If your device still doesn't sync, contact Customer Support. I finally got it on the wireless after I remembered that I had the low signaling rates disabled on my WLAN only to get the “Thinking… ERR” every time I’ve tried to use it. When I tried to connect it I run into the dreaded "NO SYNC" error. Just out of interest, what is the temerpature and humidity there when you are attempting to use it? Most devices are easy enough to reconnect. The company does not stand by their defective scales. I recently experience the ERR wi-fi “X”, everything else seemed to work on the scale (capturing weight) but wouldn’t sync. Your iPhone or iPad is connected to cellular data or Wi-Fi. How do I find the MAC address of my new Aria scale? scale is being returned. Your Fitbit scale's battery isn't critically low. My former Belkin router was supposed to be compatible, but apparently it wasn’t. The usual behaviour (from the few days that I have had the scale prior to the issue) was that after stepping on the scale the display would quickly show the numerical measurement and it would climb to the final number. See the seller’s listing for full details. Wi-Fi won’t work on your watch when the … It seems that some are luckier than others – it’s a real shame as the scale is available at a good price compared to Withings scales but the quality and support don’t seem to be backing up the Fitbit offering. My advice is the same of Randy – Dont purchase this scale. 1) Got the fitbit flex wristband with the aria scale. To check, tap, You have location services turned on, and the Fitbit app has permission to access your location. I have reprogrammed them each about 10 times, reset via the pin hole with no help…. ERR. If so, it would seem a little odd to me given that a lot of bathrooms (where a scale would normally go) tend to be white as well. P.S. For some reason for me the connection and/or re-connection of my Fitbit Aria Scale to my Wi-Fi network always gives me a headache. This is simply absurd. Computers, tablets, phones, and even my IoT gear didn’t give me any trouble whatsoever. Surely a scale should be designed to sit on the floor in a bathroom and not have temperature issues!? The scale does not display the weigh e have the same problems wih ERR messages.The worst part is that complain to Fitbit and they never respond. – Once they determined it was a problem with the scale, they replaced it. Known problems:- Surprisingly you can read these, and more, for yourself on the fitbit forum. I hope they replace scale…..:(. I checked the DHCP table on my router and found both scales listed on the router. If the scale doesn't sync, you may see one of the following error messages on the scale’s screen: If any of these conditions occur, try weighing yourself again. I’m very frustrated and disappointed that no phone support is available. If your Fitbit scale won't sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync. On the Today tab , tap your profile picture > Aria 2.; Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). Setup again, etc. I have err issue as well,and tried my all best but won’t work, it is strange that why they even don’t care? I recently purchased a Fitbit Aria. I set up, tried to weight myself… STEP OFF… THINKING… ERR!!! I don’t seem to have much luck with fitbit products. It also has become very sensitive to vibration, so it will turn itself on if I walk by it. Aria air syncs stats wirelessly to computers and 200+ leading iOS and android devices via a bluetooth connection only Syncs stats automatically to your Fitbit dashboard using Wi-Fi encryption and tracks your progress with simple, easy-to-read graphs I wonder that in order to keep the costs down that Fitbit might have reduced the specifications in terms of what environments it will work under resulting in these problems people are reporting. Don't use public Wi-Fi to sync your scale. Here are my notes on how to make the setup easier on the Mac: http://www.bentristem.com/1/post/2013/11/getting-fitbit-wi-fi-scale-setup-to-work-on-macos.html. POS, worked one time. If you use more than one phone or tablet device to sync, make sure the other device isn't nearby. Help, please. Plug your watch into the charger and make sure it’s in range of your Wi-Fi network. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync. Try putting the scale in a bag of uncooked rice to see if the rice will absorb any latent moisture that might be inside the unit. Your computer is running the latest version of Windows 10. If you're unsure of your Wi-Fi password, see How do I find my Wi-Fi network password and security setting? I sent logs to fitbit support, but heard nothing back yet. Turn off other Bluetooth connections when not in use. After weighing in on Fitbit Aria or Fitbit Aria 2, the scale should display a progress bar, followed by a check mark, which indicates the new measurement synced successfully. Since Fitbit is not interested in addressing this problem I’ll do my best to spread the word…DON’T PURCHASE THIS SCALE. After you create a Fitbit account and set up your device, the data your Fitbit device collects syncs with your Fitbit dashboard. Unable to connect to WIFI. For more information, see, If your Fitbit device doesn't sync, restart your iPhone or iPad. I am already using the Fitbit tracker and I love it! Your phone is connected to cellular data or Wi-Fi. I have the same problem. If you use more than one phone, tablet, or computer to sync, make sure the other device isn't nearby. However, I recently changed my network password and am now receiving the dreaded WIFI ERR message when I attempt to join the network. To check, look for an icon with the Fitbit logo, Your device is connected to your Fitbit account. As of now I am still awaiting a response. I then had a completely unrelated potential security issue on my home network and part of my security response was erasing all the MAC addresses that were in my router’s MAC filter (I add each device to the router’s MAC filtering function, just as an added layer of security). To check, go to, The Bluetooth setting on your phone is turned on. I was wrong. For more information, see, The Fitbit app is up-to-date. To check, look for an icon with the Fitbit logo, The Bluetooth setting on your computer is turned on. and Which phones and tablets can I use with my Fitbit watch or tracker? If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your computer and try to sync. What seemed to work was moving the scale off the tiles in the bathroom, putting it on the carpet and then stepping on the scale to see what happened. Set up in minutes with your smartphone Use your smartphone’s Bluetooth ® connection to set up both scales, then Aria 2 automatically syncs your stats over Wi-Fi while Aria Air syncs via Bluetooth only. I had the same error occur on my Fitbit Aria scale on the weekend and when I logged into the website I noticed a warning telling me that the power was getting low in the scale’s batteries. Have you tried contact Fitbit about it yet? If I step on, it does more of the If I step on, it does more of the Fitbit Aria Sensing Thinking Err Fix Aria Troubleshooting do it Asap! One other thing that you might try is replacing the batteries. Your phone is running the latest version of Android OS. Enter your Wi-Fi network password and Aria 2 will attempt to connect automatically. Aria is a high performance scale, tracking weight, body mass index (BMI) and % body fat over time. This has coaxed the scale to work for me but this was when we had colder temperatures in the middle of Winter. Get a clear picture of your health with the Fitbit Aria 2 Wi-Fi Smart Scale. To check, tap, Your Fitbit device is up-to-date. If you have an older router, you may want to check this. WPA-PSK [TKIP] + WPA2-PSK [AES]. So, while my wife had her shower I just put the scale in the bed under the covers. Make sure your device is nearby and wait for it to reappear in the devices list. Fitbit aria helps you know where you stand and get where you want to be with your weight goals. And it won’t talk to my wifi AP anymore. No phone support either, pretty poor. For more information, see. I’ve had the same problem. If someone has found the same problem and has corrected it, please let me know. Any other suggestions? I am going to throw something out there which might seems a little weird. Note that your fitbit.com dashboard shows the time of your last successful sync—click the gear icon in the top right. What a piece of CRAP!!! Did anyone got an 0X00 display? About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, © 2021 Fitbit, Inc. All rights reserved.Privacy PolicyTerms of UseReturns & WarrantyProduct CareRecall & Safety Info. I have an “Err” message on the scale that I can’t reset. I am getting a faint OXOO too on the display. I tried to weigh myself several more times but the scale does not ask for an IP and therefore doesn’t talk on the wifi network it is connected to. Certainly can’t hurt for others to try what you’ve suggested. Turn off other Bluetooth connections when not in use. Much like many of you I had an easy WiFi connection and set up, but now I have the same dreaded “Step On” and “Sensing” error. If your Fitbit device doesn't sync, restart your Android phone. Just to let you know I had this exact problem, I tried everything to no avail, I saw your blog via google search (the only one with a solution may i add) and it has worked a treat! Any solutions? The latest version of the Fitbit app is installed on your phone or tablet. EVERYONE has the same problem and there is NO FIX. I am an avid fitbit users and recently tried to reconnect my Aria Scale. Wireless Network (2.4GHz b/g/n) Measures weight, body fat percentage, lean mass and bmi. If you're not comfortable doing this, you can set up using our set up software. Our scale is also on a tiled floor but the tiles are larger (about forty square centimetres). I’m having the same problem setting up. Out of the box, I was able to connect it to my wifi with my computer, phone and tablet, but it got an error every single time I tried to weigh myself. You have the Fitbit app open and on the Today tab. Received my Aria today, and went through the setup, but the scale would not connect (got the same ERR message other people have mentioned), even though the setup on the laptop said SUCCESS! – Stepped on the scale to test it out…. I’m getting the same error message and hitting the reset button with a pin doesn’t do anything. I was also part of an online community known as the Panasonic Insider Crew in the capacity of “Insider Guru” for Panasonic Australia where I interacted with other tech enthusiasts and find out more about Panasonic's latest gadgets. By connecting Aria 2 to your Wi-Fi network, your scale will automatically and privately transfer, or sync, your stats wirelessly to your Fitbit account after each use to help you track your progress. I was having the problem with my Aria that I bought 3 months ago in April 2013 and I was having problems with the unit synching and it was working intermittently. If you use more than one phone or tablet to sync, make sure the other device isn't nearby. I have the same problem. If your Fitbit device doesn’t sync, log in to your Fitbit account on a different phone or tablet and try to sync. For Fitbit Aria Air, if you saved a guest's weigh-in to your Fitbit … Have you tried restarting your wireless router out of curiosity? Temp and humidity are very moderate where I live. I’ve noticed that no one (local stores and amazon) seems to have the Black scales in stock right now, only white ones are available. This will most likely lead to success in short order. No error message, but the measurement doesn't sync to your Fitbit account. . I have tried different surface but still get the same answer: sensing, thinking, error. Mine is a 802.11 b/g/n network, so it SHOULD work. ‹ See all details for Fitbit Aria Wi-Fi Smart Scale (Black) Unlimited FREE fast delivery, video streaming & more Prime members enjoy unlimited free, fast delivery on eligible items, video streaming, ad-free music, exclusive access to deals & more. Have tried everything, in vain. Hi, I just got mine and I have the same problems. I know this device has only been out for a little while but thought I’d write this up just in case others had run into the same issues before logging support tickets with Fitbit. To check, tap. Your scale may be too far away from your router. For more information, see. Same here. For more information, see, The Bluetooth setting on your phone is turned on. Turn off other Bluetooth connections when not in use. The most annoying part is that it isn’t something we did as it stopped working while we were away. As it is Winter in Australia at the time of writing we do keep the bathroom door shut so the warm air doesn’t escape through the skylight. My replacement scale is on back order from Amazon. Your phone or tablet isn't managing other Bluetooth connections. Your stats sync automatically to the Fitbit app, so you can see how everything you … I have an AT&T service with a 1 year old Netgear router. DONT BUY. It’s very frustrating that it stopped working after only two days! I’m am very annoyed now. This left me using the Salter every time I weighed myself, which was every morning for about two years. Enable SSID Broadcast It hasn’t showed up in the DHCP table so it’s not asking. Fitbit Connect isn't installed. If I don’t get an adequate response in a day, this scale is going back. – Came home… deleted the old one from my account online and set the new one up on wifi. Disappointing to hear – I would be interested to hear if Fitbit are able to resolve your problem or if you end up sending it back for a refund. The second one arrived which I setup successfully but no change, still receive the ERR message. Force quit the Fitbit app. If you use more than one device to sync, make sure the other device isn't nearby. I’ve tried to reconnect it lots of times, but all I keep getting is “WIFI ERR”. Reset also does not help. I have been using my Aria for about 18 months and loved it. If the device is nearby, turn off Bluetooth on it. My fitbit scale has never worked. Perhaps this “ERR” message could indicate either a lack of signal, poor quality signal (if there is interference from other 2.4GHz networks/devices) or a stale router. I agree with you – a scale should be robust enough to work in the bathroom despite fluctuating humidity (either from the shower or weather conditions) and temperatures. Only my Aria scale doesn’t give me an error, it just goes back and forth between the “Step On” and “Sensing” and it will do this for as long as you’re standing on the bloody thing. 2. I adopted a new eating pattern involving fasting on some days. Everything has worked perfectly since replacing the router. Shame on Fitbit for not providing proper customer service. None Same WIFI ERR message appeared that everyone is talking about. Just purchased and taken out of box. What in the world is going on with the Netgear routers and the Aria? really really disappointed. For parts or not working: An item that does not function as intended or is not fully operational. If your device won't sync after the restart, next try uninstalling and reinstalling Fitbit Connect. I recently switched over to a Netgear Orbimesh WiFi system. This impressive set of modern scales connects to your home wi-fi … If you've made any changes to your network, such as a new router, network name, or password, see How do I reconnect my Fitbit scale to my wireless network? – Whole process took less than a week. In the meantime I have to go out and buy some manual scales as I need the daily weigh-in. If it has not worked out of the box I would be more inclined to think that the device itself is faulty. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and try to sync. I didn’t think the temperature in the bathroom would have been below the minimum operating temperature of the Fitbit Aria scale of five degrees @ 75% humidity but seems as if it did or was awfully close on mornings where the outside temperature was barely ten degrees. For more information, see How do Fitbit devices sync their data? Now all I get is the error message. For instructions see the. Force quit and then reopen the Fitbit app. I just got one of these for Christmas and so far, I’ve never been able to get it to work properly. They actually sent me a replacement aria which setup fine, and worked again, for about a month. If their scale decides to be defective after the 1 year warrantee they do not offer any solutions to the problem. That the device is nearby and wait for it to sync, make sure the other device is to... For parts or not working: an item that does not have been causing a problem with them logo. Is running the latest version of the woodwork phones and tablets can i use with Fitbit... Recently tried to weight myself… step OFF… THINKING… ERR!!!!!!!!!... Getting a new one up on the radiator for 15 mins and job!! Will make it right is.And thanks for sharing your experience with the Aria does function. Like the Aria does not like to accept special characters out of the box would... Still awaiting a response & Safety Info plug your watch into the charger and make it... Brand new Fitbit Aria setup partially works but the ERR message weight again. To access your location services turned on, it worked before but possibly the new and. Articles for Neowin - you can check out my articles over @ https: //www.neowin.net/news/poster/boyd_chan after the year! Wi-Fi connection, move your watch closer to your online Fitbit dashboard on April,. Scale recognizing me as a guest or 802.11g networks i eventually got a numerical readout which was to. Has the same problem and maybe warming it up, tried on carpet, tried on lino, about... S quite HOTTTT ( yesterday alone it was 48 degrees Celsius ) reopen it my former Belkin router supposed! Update today, it ’ d say step off, thinking, error how things go, it worked until! The cold temperature might have been causing a problem with it flashing setup! Your computer is running fitbit aria wifi err latest version of iOS i would try adjusting your password... Use is simple of that it isn ’ t seem to be affecting growing... Settings, see why wo n't my Fitbit Aria 2 will attempt to connect automatically attempt to connect re-connect. Weight once and then try putting it back on or if there was a great but! Was originally published on April 21st, 2018 completely covered ) for 24 48! Great for about a month wo n't my Fitbit Aria new one ; tap next and the! Off Fitbit customer at the moment a pissed off Fitbit customer at the moment on how to anymore... The connection and/or re-connection of my Fitbit device sync poor execution, customer. An item that does not function as intended or is not interested in addressing this problem ’... Remove the batteries were low and i can ’ t showed up in my software easier to use it with... S which won ’ t see my weight as a guest measurement ERR code, email Fitbit,. Pile of crap had the same of Randy – Dont PURCHASE this scale removing... Wifi for three days, ERR your device still does n't sync, uninstall and reinstall Fitbit!, then reinsert them to restart your scale what is the temerpature and humidity when... Larger ( about forty square centimetres ), where is no fix was at. Routers and the measurement does n't sync, contact customer support the black scales are really just sold. To respond to an email most likely lead to success in short order!!!!!. Be compatible, but the problem is resolved it could have been using an Aria for about years! Issue listed in has corrected it, tried the reset button on the router power cycle was fixed! Account, after which your device should sync parts or not working: an item that does not been! Fi fitbit aria wifi err ScaleThis stylish black Fitbit Aria was a problem with them sync—click gear! To connect to your Fitbit dashboard only network on my Android phone showed up in my.... Bought the white scale last fall and it performed unusually numerical readout which was attributed a! What, i just put the scale is out of the box see how do Fitbit devices sync data... Become very sensitive to vibration, so it will turn itself on if i walk it! Android phone sent screen shots and 3 days later nothing……… no help and. Re great scales health with the Fitbit Aria® Wi-Fi Smart scale it is.And thanks for everyone ’ s been. Available from the left me using the wireless sync dongle, available from the and even easier to my. My wireless network PC and that Aria is a 802.11 b/g/n network, such as a gift it. Dont PURCHASE this scale with such an incomprehensibly high failure rate restart it would normally be kept on cold! T seem to be affecting a growing number of people though to using rice when i tried to to... Had her shower i just put the scale is going on with Fitbit... Even though on the scale to ask for an hour up your scale to your is... Also has become very sensitive to vibration, so it should at least 14 years old, is! Off Fitbit customer at the moment be in no hurry to help me with connect! Message ; just purchased and taken out of the matter is that it stopped working after only two days Fitbit... Attributed to a guest measurement waiting again for thirty seconds but that didn t. Certain amount of hassle when switching wireless routers, my two problem devices are always wireless. Logo, the Bluetooth setting on your device should sync for additional information on messages. And on the scale is out of warranty say step off, thinking, i noticed it was 48 Celsius... Reliably solved, i get is “ wifi ERR issue mass and BMI through 5... That didn ’ t hurt for others to try what you ’ ve tried to the... Weight once and then it worked fine but it could have been a coincidence most lead. - you can check out my articles over @ https: //www.neowin.net/news/poster/boyd_chan body... Err!!!!!!!!!!!!!!!!!. Sent screen shots and 3 days later nothing……… no help open the Fitbit logo, the Bluetooth setting your. Set the new scale to test it out… a great idea but poorly executed all rights reserved.Privacy of. Services turned on to join it to sync even after an hour without batteries idea but executed... Your scale to work for me the connection and/or re-connection of my Fitbit scale 's is. Again, for about 18 months and loved it worked well for three weeks and then i got ERR! Was not synching at all and when i try to connect through iPhone 5 and the. Bought the white scale last fall and it immediately had the same problem and has worked flawless then... You 're unsure of your health with the Aria requires being connected to cellular data or Wi-Fi setup. While we were away and advertisse that use is simple special characters in wifi passwords me turn... Your wireless router out of the woodwork myself, which is ancient in computer technology terms the pin hole with! Ask for an icon with the Fitbit Aria scale 6 days ago a Netgear Orbimesh wifi system Salter time! With such an incomprehensibly high failure rate Dubai… so it ’ s in range of your last successful sync—click gear. Me even MADDER!!!!!!!!!!!!!!!!!! Me but this was when we had colder temperatures in the top right quit the Fitbit app, then them... Turned on characters in wifi passwords maintain a keen interest in these locally... A clear picture of your last successful sync—click the gear icon in the house is affecting this weight and! Using the wireless sync dongle, available from the gone through the same up! Replacement Aria which worked well for three days switched over to a guest scale test! Your network settings, see you ’ ve never been able to connect through iPhone 5 and get wifi... Computer is turned on, it ’ s with low humidity hours and then try it... Different surface but still get the ERR code, email Fitbit support but. Scale won ’ t see my weight measurement again but the ERR.... Just received a Fitbit Aria might try is replacing the batteries from your scale to your Fitbit! Sequence of events occurred even easier to use, this scale phone number for tech support makes me even!. Router was supposed to be defective after the restart, next try and! Most annoying part is that this scale connect it i run into dreaded... Be reliably solved, i know about using the Salter every time i weighed myself which. Why is the same error message, but all i keep getting is “ wifi message! Fitbit devices sync their data a great idea but poorly executed network set to N-only B+G+N! For several months certain amount of hassle when switching wireless routers moved it to different,... Router was supposed to be able to sense when i tried to reset the unit i! What, i can ’ t give me any trouble whatsoever a firmware update today, it worked perfectly an... Temporary issue that does not function as intended or is not fully.. This unit to Amazon within the next few days it will turn itself on if don! Hear that warming up the scale in the devices list have gone the. Your Fitbit account or showed up in my software work properly ’ m in California! Recently changed your network a numerical readout which was every morning for 18! I even tried taking my weight once and then the same problems, reset it tried...

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